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Friday
May062011

Satisfying your customers

Today I'm writing about the power of the customer and also about colour. When I started buying beads from Beads Direct, making bracelets and posting photos on facebook, it was really out of curiosity to see if anyone else liked what I was making. It was a total surprise when people started asking if they could 'buy' bracelets from me. So I carried on making bracelets and sometimes people were interested in buying them and other times not so much. It's hard to know what kind of bracelets people like so imagine my joy on discovering facebook had an app called 'questions'. You can ask your fans what they like and in this way tailor your products to their needs. So I decided rather than radomly buying the beads I like from Beads Direct, I should ask my lovely fans what colours they liked and buy accordingly.

Emma Barrett Designs on FacebookHere's what they voted on. To my surprise red and silver featured strongly on my fans wish list. Here's me making lots of greens and blues and blacks and all the time they wanted something colourful!

 

 

So I decided to buy some lovely red and silver beads from Beads Direct in an effort to respond to my fans wants and desires. Their useful colour-coding feature on their website means you can easily choose from a colour range rather than having to trawl through each individual section searching for what you want.

 

 The beads arrived in the usual prompt fashion from Beads Direct and as always they were packaged beautifully with tissue paper and bubble wrap.              

 

 

 

I got to work, I had chosen my colours based on reds and silvers and I combined the new beads with some I already had in stock. The idea is to use just a few beads to create a lovely bracelet especially for my fans who voted on my facebook page. I also bought some really pretty red and white fabric beads, they're really big and chunky and I thought they'd look good as a real statement on a bracelet.

 

I started stringing them on elastic and then slowly built up to the length I wanted by testing it on my wrist.   

Until finally it seemed long enough and ready to tie off and glue to finish.

The finished bracelets look good, I just hope my fans like them...after all it was all their idea!

Emma Barrett Designs red bracelet

  

Emma Barrett Designs red bracelet

 

 

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    Designs by Emma Barrett - Emma Barrett's Blog - Satisfying your customers
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Reader Comments (2)

I love this bracelet. The beads used are in different designs and sizes.

October 14, 2011 | Unregistered Commenterkids tops

This blog post won me a runners up prize in a Beads Direct competition! See the link on the right for more details on competition wins.

January 31, 2012 | Unregistered CommenterEmma B

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